Managed IT Services

InsurIQ’s team of IT services specialists are highly skilled, experienced, and multi-functional, always dedicated to tracking requests and providing the corresponding solutions.

We provide 24/7 long-term and real-time Managed IT services for your specific requirements.

We offer support for cloud, on-premises, and hybrid infrastructures through a 3-tiered service offering. These expert and scalable managed services aim to complement or supplement your internal ops teams with monitoring, remediation, and management. The goal is to ensure the efficiency of your IT environment and all its related processes.

Maintenance & Support Services

  • Monitoring: Our team of experts monitor your infrastructure 24/7, investigate problems, and quickly raise issues based on predetermined procedures.
  • Remediation: Includes full monitoring plus issue resolution handled by senior engineers capable of solving problems, ranging from minor to catastrophic.
  • Management: This service offers complete infrastructure management from problem resolution to daily maintenance, fulfilling the entire role of a dedicated web operations team.

Benefits of Outsourcing IT Maintenance and Support Services

  • Stay up to date with the latest regulations, policies, and practices.
  • Stay on top of client requirements and needs.
  • Remain flexible to changes in hardware, operating system or supporting platforms.
  • Adapt to changes in organizational structure, market trends, and evolving economic conditions.
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